The Chamber of Commerce, Industry and Agriculture in Saida and South Lebanon started to develop its IT system and to expand the workflow of automated processes at the chamber’s offices in Nabatieh and Sour.  

The Customer relationship management (CRM) system that will be applied at the end of October 2014, provides a vast number of advanced features for the chamber to improve its operational efficiencies and to promote its services and activities for the welfare of the business community.

The development of the IT system is the result of cooperation between the chamber and the German Agency for International Cooperation (GIZ) within the DSME program that aims to develop the technical education in Lebanon by building a dialogue between the education authority, chambers and economic sectors to discuss related issues and to develop curriculum in accordance with new skills and competences for work.

The success of this project will enable the chamber to improve education and business cooperation through implementing approaches and tools to determine sector specific trends and delivering useful information about VET programmes and initiatives.